WHY SHOULD YOU JOIN US
*Compensation plans vary by location
Patient Care Coordinator / Scheduler & Medical Scribe
Crofton
Patient Care Coordinator / Scheduler & Medical Scribe
Full Time • Crofton
Join a fast-paced, patient-centered chiropractic practice that's changing lives every day.
HealthSource Chiropractic of Crofton is seeking an organized, energetic, and compassionate Patient Care Coordinator / Scheduler & Medical Scribe to become an essential member of our team. This role is perfect for someone who thrives in a busy healthcare environment, enjoys building relationships with patients, and has exceptional attention to detail.
This position is much more than answering phones—it is a critical role responsible for helping patients stay on track with their care while supporting the doctor and keeping the office running efficiently.
Responsibilities
Patient Scheduling & Retention
- Schedule new patient appointments and existing patient visits
- Follow up with new patient inquiries
- Contact patients who have missed appointments
- Perform patient reactivation calls
- Help maintain a full and productive schedule
- Confirm upcoming appointments
- Communicate with patients regarding treatment plans and scheduling needs
Medical Scribing
- Accurately document patient encounters in real time during examinations
- Prepare patient charts prior to appointments
- Assist the doctor with documentation and clinical workflow
- Ensure records are complete and accurate
Insurance Verification
- Contact insurance companies to verify patient benefits and eligibility
- Obtain benefit information and authorization requirements
- Document insurance information accurately in patient charts
Administrative & Front Desk Duties
- Answer incoming phone calls
- Greet and check in patients
- Process patient paperwork
- Collect co-pays and payments
- Maintain accurate patient records
- Assist with office organization and daily operations
- Support teammates wherever needed
Marketing & Patient Engagement
- Assist with internal marketing campaigns
- Make patient follow-up and referral calls
- Help coordinate community events and office promotions
- Assist with social media content and patient testimonials
- Promote a welcoming and exceptional patient experience
What We're Looking For
- Outstanding communication and customer service skills
- Friendly, confident, and compassionate personality
- Exceptional organizational skills
- Ability to multitask in a fast-paced environment
- Strong computer and typing skills
- Detail-oriented with excellent follow-through
- Positive attitude and willingness to learn
- Self-motivated and dependable
- Team player who enjoys helping others
Preferred Qualifications
- Experience in a medical, chiropractic, dental, or healthcare office preferred
- Medical scribing or medical terminology experience is a plus
- Scheduling experience preferred
- Insurance verification experience preferred
- Experience with electronic health records (EHR) is a plus
Why You'll Love Working Here
- Positive, team-oriented culture
- Opportunity for growth and advancement
- Meaningful work that helps improve patients' lives
- Ongoing training and professional development
- Supportive leadership and a collaborative environment
If you're highly organized, love helping people, enjoy keeping things running smoothly, and thrive in a fast-paced healthcare setting, we'd love to meet you!
Apply today and become part of a team dedicated to helping our community live healthier, happier lives.
WHAT WE DO:
At HealthSource Chiropractic, we don't just focus on chiropractic care—we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love– pain free.
We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.
JOIN THE HEALTHSOURCE TEAM AND…
- Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care– in order to provide each patient with a unique treatment care plan!
- Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.
- Build a rewarding career with substantial earning potential
- Experience a practice environment that feels like home, with colleagues who feel like family.
- Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
- Help patients achieve optimal health and wellness each day.
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COMPETITIVE COMPENSATION
EMPLOYEE DISCOUNTS
Collaborative Team Environment
BONUS PLANS
BENEFITS
PTO
FAMILY DISCOUNTS
ROLE SPECIFIC TRAINING