Front Desk Receptionist – Chiropractic & Wellness Office
Lakeville, MN $19–$24+/hour Full-Time (36–40 hours/week) In-Person
About Us
At HealthSource Chiropractic of Lakeville & Progressive Rehab & Wellness, our mission is simple: help people move better, feel better, and live healthier lives. We combine chiropractic care, rehabilitation, and wellness services in a friendly, energetic environment where patients feel like family.
We're looking for someone who enjoys helping people, thrives in a fast-paced office, and wants to be part of a supportive team that genuinely enjoys coming to work each day.
Position Overview
As our Front Desk Receptionist, you'll be the first person our patients see and the voice they hear on the phone. You'll play a key role in creating an exceptional patient experience while keeping the office organized and running efficiently.
If you're friendly, dependable, organized, and love multitasking, we'd love to meet you.
Responsibilities
Patient Care & Front Desk
- Welcome patients with a warm, professional attitude
- Answer incoming phone calls and assist patients
- Schedule appointments and manage provider calendars
- Maintain patient flow between the doctor, rehab, and front desk
- Update patient records while maintaining HIPAA compliance
Insurance & Financial
- Verify insurance benefits
- Create financial worksheets
- Review treatment plans and financial information with patients
- Collect patient payments
- Process insurance claims and scan EOBs
- Maintain accurate patient financial records
Office Operations
- Assist with weekly reporting
- Support marketing campaigns and community outreach events
- Help create social media and promotional content
- Keep the office clean, organized, and welcoming
- Pitch in wherever needed to support the team
Qualifications
We're looking for someone who has:
- Customer service, receptionist, administrative, or medical office experience
- Excellent communication and people skills
- Strong organizational and multitasking abilities
- Basic computer proficiency and the ability to learn new software quickly
- A positive attitude and willingness to help wherever needed
- Reliability and strong attention to detail
Bonus Points For:
- Chiropractic or medical office experience
- Insurance verification or billing experience
- Marketing or social media experience
Benefits
- Competitive pay: $19–$24+/hour (based on experience)
- Paid training
- On-the-job learning and career growth
- Employee discounts on chiropractic and wellness services
- Uniform allowance
- Retirement plan
- Paid sick time
- Fun, supportive team environment
- No evenings or weekends except occasional community events
Medical insurance is not available during the first year.
Schedule
36–40 hours per week
Monday
7:40 AM – 12:40 PM
1:40 PM – 6:10 PM
Tuesday
9:00 AM – 12:40 PM
1:40 PM – 6:10 PM
Wednesday
7:40 AM – 12:40 PM
1:40 PM – 6:10 PM
Thursday
7:40 AM – 12:40 PM
1:40 PM – 6:10 PM
Friday, Saturday & Sunday
Regularly off
Occasional community marketing events (approximately 1–2 times per month for 3–4 hours) may be scheduled.
Why You'll Love Working Here
We're a close-knit team that believes work should be rewarding, supportive, and even fun. Every day you'll help people improve their health while building relationships with patients who truly appreciate what you do.
If you're looking for more than "just another front desk job," we'd love to hear from you.
Apply today and become part of our team!