Front Desk Associate-Full Time Plainfield

Front Desk Associate-Full Time

Full Time • Plainfield
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Wellness resources
  • 401(k)
  • Employee discounts
  • Flexible schedule
  • Signing bonus
Do you thrive on responsibility, love creating order out of chaos, and have a heart for people? Are you friendly, bubbly, and confident, with the ability to multitask while making everyone feel welcome and cared for from the very first phone call?

If health and wellness are important to you, you love working with a team, and you get excited about helping patients stay committed to their care plans and reach their goals, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. Our front desk is the heartbeat of our clinic, and we’re looking for someone who brings positive energy, strong organization skills, and a team-first mindset every day.

If you are energetic, friendly, motivated, purpose-driven, and enjoy achieving goals as a team, we should talk! Because our office moves quickly, strong phone skills, computer skills, people skills, and the ability to juggle multiple tasks at once are essential.

You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits in a supportive, fun, and goal-oriented environment.   

Who You Are:

  • Friendly, bubbly, and quick to smile with contagious enthusiasm

  • Naturally organized and able to multitask in a fast-paced setting

  • A team player who enjoys working toward shared goals

  • Confident speaking with patients and helping them stay on their care plans

  • Great at meeting new people and making them feel comfortable right away

  • Someone others rely on because you follow tasks through to completion

  • Passionate about helping people improve their health and lives
What You Will Do:

  • Greet patients and create a welcoming first impression

  • Answer phones and schedule new and existing patients

  • Help keep patients engaged and compliant with their care plans

  • Schedule and coordinate new patient appointments

  • Manage patient flow between Doctor, Rehab, and Front Desk to ensure an efficient, fun, and effective patient experience

  • Make product and supplement recommendations based on the doctor’s treatment plan

  • Collect patient charges and maintain accurate patient accounts

  • Obtain, record, and update patient personal and financial information

  • Verify patient benefits and insurance information

  • Scan incoming insurance EOBs and assist with claims processing

  • Assist with marketing campaigns, creative content, and community outreach

  • Complete weekly patient reporting

  • Maintain business office inventory

  • Maintain confidentiality in compliance with HIPAA guidelines

  • Work with the team to keep the clinic clean, organized, and running smoothly

  • Assist with additional administrative tasks as needed

What You Need:

  • Two-year degree or higher preferred, but not required

  • Demonstrated experience in customer service

  • Proficiency in Microsoft Office and Windows

  • Strong communication, organization, and multitasking skills

Hours:
Monday 8:00am–6:30pm
Tuesday 9:30am–6:30pm
Wednesday 1:30pm–6:30pm
Thursday 8:00am–6:30pm
Friday 8:00am–12:00pm

If you feel you would be a great fit for our energetic and patient-focused team, please apply! We look forward to speaking with you.
Compensation: $21.00 - $25.00 per hour




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